Welcome to Shree Shyam Travels. By accessing our website and using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. Booking & Confirmation
All bookings must be made through our website, phone, or authorized representatives.
A booking is confirmed only after receiving payment or advance amount as agreed.
Customers must provide accurate details at the time of booking.
2. Payment Terms
Payments can be made via online transfer, UPI, cash, or other accepted methods.
Full payment may be required before the start of the journey unless otherwise agreed.
Any additional charges (toll, parking, driver allowance, etc.) must be paid by the customer unless included in the package.
3. Cancellation & Refund
Cancellations must be informed in advance.
Cancellation charges may apply depending on the timing of cancellation.
Refunds (if applicable) will be processed within a reasonable time.
Last-minute cancellations may not be eligible for refunds.
4. Travel & Responsibilities
Customers are responsible for being on time at the pickup location.
Delays caused by the customer may result in extra charges.
The company is not responsible for delays due to traffic, weather, or unforeseen circumstances.
5. Use of Vehicle
The vehicle must be used only for lawful purposes.
Smoking, alcohol consumption, or illegal activities inside the vehicle are strictly prohibited.
Any damage caused to the vehicle by the customer will be chargeable.
6. Driver & Safety
Our drivers are trained professionals; customers must treat them respectfully.
Drivers will follow traffic rules and safety guidelines at all times.
Seat belts must be used where applicable.
7. Liability
Shree Shyam Travels is not liable for any loss, damage, or delay caused by circumstances beyond our control.
We are not responsible for loss of personal belongings during travel.
8. Changes to Booking
Any changes to booking (date, time, route) must be requested in advance.
Changes are subject to availability and may incur additional charges.
9. Website Use
All content on this website is for general information only.
Unauthorized use of this website may give rise to a claim for damages.
10. Modifications to Terms
We reserve the right to update or change these Terms & Conditions at any time without prior notice.
Continued use of our services means you accept the updated terms.
11. Contact Us
For any questions regarding these Terms & Conditions: